Shipping & Returns

USA Shipping Rates 
Order Total $0.01-$5.50, Shipping Charges $3.50
Order Total $5.51-$14.49, Shipping Charges $4.95
Order Total $14.50-$19.99, Shipping Charges $6.25
Order Total $20.00-$34.99, Shipping Charges $8.25
Order Total $35.00-$44.99, Shipping Charges $10.25
Order Total $45.00-$59.99, Shipping Charges $13.25
Order Total $60.00+, FREE SHIPPING!

Canada Shipping Rates 
Order Total $0.01-$7.99, Shipping Charges $8.50
Order Total $8.00-$15.99, Shipping Charges $9.25
Order Total $16.00-$21.99, Shipping Charges $10.50
Order Total $22.00-$29.99, Shipping Charges $13.25
Order Total $30.00-$39.99, Shipping Charges $16.25
Order Total $40.00-$49.99, Shipping Charges $19.00
Order Total $50.00-$59.99, Shipping Charges $21.00
Order Total $60.00+, FREE SHIPPING!

International Shipping Rates 
Order Total $0.01-$7.99, Shipping Charges $13.00
Order Total $8.00-$16.99, Shipping Charges $20.00
Order Total $17.00-$24.99, Shipping Charges $30.00
Order Total $25.00-$32.99, Shipping Charges $35.00
Order Total $33.00-$42.99, Shipping Charges $40.00
Order Total $43.00-$49.99, Shipping Charges $45.00
Order Total $50.00-$59.99, Shipping Charges $50.00
Order Total $60.00+, FREE SHIPPING!

Returns 
We appreciate your business and want you to be satisfied with your purchase. If for any reason you wish to make a return please note the following:

1. All returned items must be in new, unused, un-opened, and re-sellable condition and received by us within 30 days of the date of purchase. All tags must be attached. 
2. The following items cannot be returned: custom orders and gifts received. 
3. Shipping costs are not refundable. Return shipping expenses are to be paid by the customer. 
4. No returns will be honored if the USPS tracking number says your item has been delivered. Please contact your local post office to track down your package. 

To set up a return, or for any question/concerns please email us at info@mypetfection.com.
Pack your return merchandise to protect it from damage during shipping. PETfection is not responsible for packages lost or damaged during return shipping.